AI Foundations + Customer Support Bundle
Build your AI foundation and a thoughtful customer-support workflow in one self-paced learning bundle.
Two courses, one bundle
Foundations Of AI — two lessons on useful customer replies and reusable business briefs. Purchased separately: $149.
Automated Customer Support — four lessons on response libraries, complaints, workflow planning, and failure tests. Purchased separately: $249.
Bundle price: $299 instead of $398 when purchased separately. Save $99.
What you receive
One downloadable ZIP containing six MP4 slide-video lessons, approximately 19 minutes in total.
A local learning page with lesson text, reusable prompts, practice tasks, worked answers, and review checks.
A 33-page companion workbook. It covers the six selected lessons plus additional written modules on content, everyday operations, and evaluation.
Three editable CSV templates: business brief, response library, and workflow test log.
Full syllabus
Turn facts into a useful reply.
Create your business brief.
Build a response library.
Handle uncertainty and complaints.
Design a draft-and-review workflow.
Test failures and duplicate events.
Your practical outputs
Create an approved business brief, reviewed customer replies, ten response-template entries, escalation rules, and a workflow specification with a failure-test plan.
Delivery and viewing
This is a digital download. After successful payment, Wix provides the download through its digital-product delivery system. Extract the entire ZIP, then open index.html or open the MP4s and PDF directly on your device. The bundle provides downloadable materials; it does not enroll you in a separate members-only program.
Language and tools
English slide videos with on-screen text; audio narration is not included in this edition. Practice with an AI text assistant, document editor, and spreadsheet editor you already have access to. Optional software subscriptions and implementation of live integrations are separate.
